How to sign in to Coinsquare
Follow these simple steps to sign in to your Coinsquare account from Canada:
- Open your browser and go to the official Coinsquare website: coinsquare.com.
- Click Sign In (top-right). Enter the email address associated with your account.
- Type your password carefully — passwords are case-sensitive. If you use a password manager, select the saved credential.
- If prompted, complete two-factor authentication (2FA) using your authenticator app or SMS code.
- Once authenticated, you’ll land on your dashboard where balances, trading pairs and account menus appear.
Tip: Use a private network and ensure your browser is up to date for the safest sign-in experience.
Common login issues & troubleshooting
If you can't sign in, try these quick fixes:
- Wrong password: Use the “Forgot password” link on the sign-in page to request a reset email.
- Email not recognised: Confirm you’re using the email you registered with. Check for typos or alternate addresses.
- 2FA problems: If your authenticator app shows incorrect codes, check device time sync or use backup codes you saved when you enabled 2FA.
- Account locked: Repeated failed attempts may temporarily lock access; wait a short while or contact support for assistance.
If the above doesn’t help, contact Coinsquare support through the official site’s help centre or support portal for account-specific assistance.
Account recovery & password reset
To reset a forgotten password:
- Click Forgot password on the login page and enter your account email.
- Open the reset email from Coinsquare and follow the secure link (check spam/junk folders).
- Create a new strong password — at least 12 characters with mixed types — and save it in a secure password manager.
If you’ve lost access to your 2FA device, use any recovery methods provided during setup (backup codes or paired phone). If none are available, support may require identity verification to restore access.
Security tips for Canadian users
- Enable two-factor authentication (2FA) using an authenticator app — it’s more secure than SMS.
- Use a reputable password manager and enable device passcodes or biometrics.
- Beware of phishing — always check the domain (coinsquare.com) and avoid opening unsolicited links.
- Keep your browser and operating system updated and avoid public Wi-Fi for account operations.
For further help visit the Coinsquare Help Centre or contact official support through the website.